Legal document

Terms of Service

Version 1.0 Effective date: June 2, 2025 Last updated: June 2, 2025

Please read these Terms of Service carefully before using Quorum. By creating an account or using the service, you agree to be bound by these terms.

01

Acceptance of terms

These Terms of Service ("Terms") form a legally binding agreement between you and Nino Norden, trading as Quorum ("Quorum", "we", "us", or "our"), governing your access to and use of the Quorum platform, including the website at withquorum.app, the user portal at app.withquorum.app, and all related services (collectively, the "Service").

By registering an account, starting a free trial, or using any part of the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to use Quorum.

02

The Quorum service

Quorum is an AI meeting delegation platform. When you activate a meeting in the portal, Quorum sends an AI bot ("Quorum Agent") to join the meeting on your behalf. The bot captures the audio transcript, which is then analysed by an AI model to produce a structured summary including decisions, action items, and tone analysis. This output is delivered to you by email within minutes of the meeting ending.

Quorum operates on a best-efforts basis. We do not guarantee that the bot will successfully join every meeting, that transcripts will be complete or error-free, or that summaries will be delivered within any specific timeframe.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where possible.

03

Accounts and registration

To use Quorum, you must create an account by providing a valid email address and completing payment through Stripe. You are responsible for:

One account is for one individual user unless you are on the Team plan. Sharing account credentials with others is not permitted on Free or Pro plans.

04

Plans, billing, and trial

Available plans

Plan Price Includes
Free €0/month 5 meetings per month, basic features
Pro €29/month Unlimited meetings, all features
Team €79/month Up to 5 users, team features + CRM integrations

Free trial

Pro and Team plans include a 14-day free trial. No charge is made during the trial period. If you do not cancel before the trial ends, your payment method will be charged automatically for the first billing period.

Billing

Subscriptions are billed monthly in advance. All prices are exclusive of VAT where applicable. Payments are processed by Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring monthly basis until you cancel.

Cancellation and refunds

You may cancel your subscription at any time via the portal or by emailing hello@withquorum.app. Cancellation takes effect at the end of the current billing period — you retain access until then. We do not provide refunds for partial billing periods, except where required by applicable law.

Price changes

We may change subscription prices with at least 30 days' notice by email. Continued use of the Service after the effective date constitutes acceptance of the new price.

05

Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

We reserve the right to suspend or terminate accounts that violate these rules, without refund.

07

AI-generated output

The summaries, decisions, and action items produced by Quorum are generated by an AI model (Anthropic's Claude). AI output has inherent limitations:

AI-generated output is provided for informational purposes only and does not constitute legal, financial, medical, or professional advice of any kind. You are solely responsible for reviewing and verifying any output before acting on it.

Quorum is not liable for any loss or damage arising from reliance on AI-generated output. By using the Service, you acknowledge these limitations and accept that you use the output at your own risk.

08

Intellectual property

Quorum's IP

The Quorum platform, including its software, design, branding, and documentation, is the property of Nino Norden / Quorum. Nothing in these Terms grants you any right to use Quorum's trademarks, logos, or other intellectual property without prior written consent.

Your content

You retain ownership of all content you submit to the Service, including meeting transcripts and summaries generated from your meetings. By using the Service, you grant Quorum a limited licence to process, store, and transmit your content solely to provide the Service to you.

We do not use your meeting content to train AI models or for any purpose other than delivering the Service, unless you have given explicit consent.

09

Your data

How we collect, use, and protect your personal data is described in our Privacy Policy, which forms part of these Terms.

You can delete your meeting transcripts and summaries at any time via the portal. To request full account deletion, email hello@withquorum.app.

10

Limitation of liability

To the maximum extent permitted by applicable law:

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under Dutch law.

11

Termination

You may stop using the Service and cancel your account at any time.

We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if we are required to do so by law. In cases of serious breach, no refund will be provided.

Upon termination, your right to access the Service ceases. We will retain your data in accordance with the retention periods described in our Privacy Policy, after which it will be permanently deleted.

12

Changes to these terms

We may update these Terms from time to time. For material changes, we will notify you by email at least 14 days before the new terms take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

The most current version of these Terms is always available at withquorum.app/terms.

13

Governing law

These Terms are governed by the laws of the Netherlands. Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands.

If you are a consumer resident in the European Union, you also have the right to submit a dispute to the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

14

Contact

For questions about these Terms or the Service:

Nino Norden — Quorum

Email: hello@withquorum.app

Website: withquorum.app

Amsterdam, the Netherlands